This Friday, my car stalled. The battery charger warning indicator came on when I started for work in the morning. I thought I would take it to the service station. I was running low on fuel, so I stopped by at a fuel station. After refuelling, the car just refused to start.
The guys at the Shell fuel station went out of their way to help me. They pushed the car to a safe corner at their station and assured me that they would look after the car while I called for help. They even invited me to their office while I awaited the mehanic.
They demonstrated that the best Marketing happens when you are not even marketing. It happens when you're helping your customer.
Thank you Shell.
Monday 20 July 2009
Good Carma
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1 comment:
Good Karma is like old PF ( Provident Fund ) but I like the concept of Pension which increase if the Pay Revision happens. I have an uncle who retired as a Head Master in one of the Govt School. He is now in 90s and from age of retirement till now his pension has also increased...
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